The greeting in London Underground will become gender neutral. London subway workers were forbidden to greet passengers with the phrase "Good afternoon, ladies and gentlemen!" Instead, TfL employees will use phrases such as "Good day everyone!" As the city takes steps to become more gender neutral. All voice announcements and greetings will be changed and rewritten.
Written instructions for staff will also be reviewed and redone. - We want everyone to feel comfortable using transport. We review all the phrases that are used in announcements, greetings and will change them so that all residents of London are satisfied and do not feel out of sorts," - said Mark Evers, TfL's customer service manager. Should be noted that activists of the LGBT community for several months strove for this innovation in TfL.