No hidden commissions and markups for the British renting cars...even abroad

More than 30 leading companies in the UK, comparing rental prices for cars, have promised to stop hiding the full amount that customers will have to pay.

After an investigation conducted by the Competition and Markets Authority, thirty British companies comparing rental prices for cars (which collectively compare prices from 1,300 companies in more than 10,000 destinations) will no longer hide additional commissions and hidden markups from their own customers.

The Competition and Markets Authority found that many firms in their promotional offers indicated low prices, but in fact simply hid from their customers all commissions and mark-ups, which they will have to pay additionally. As a result of this investigation, the Competition and Markets Authority officially obliged three companies - P&P Associates Ltd, Affordable Car Hire Ltd and Flexiblecarhire.com Ltd - to include all mark-ups and commissions in the prices. The remaining 30 companies agreed to inform consumers of all mark-ups without formal demand from the regulator.

Now the initial rates for car rental should include all mandatory mark-ups, such as fuel prices, commission for using a car by beginning drivers and renting a car during off hours. Also, companies must show all the important information for the client, including the amount of any deposits, insurance markups, as well as what exactly insurance covers.

The Competition and Markets Authority also announced that due to numerous complaints from customers who suffered from hidden markups, taking away cars at foreign airports, the regulator will also take action against companies located abroad, but renting out cars directly to British clients on the Internet.

What the Competition and Markets Authority says

Michael Grenfell, spokesman for the Competition and Markets Authority, said: "It is important that people know what they sign up when renting a car. The prices should be transparent and include all mandatory mark-ups so that consumers can find prices that are more suitable for them. Now the British will be more confident that the price they see is the price they will pay. In addition, we want the companies to understand: just the fact that their offices are located in another country does not mean that the British laws do not apply to them, if they rent out cars to British customers. British consumers have the right to protection, and we will do so that they will receive it."

read other news here

hidden commissions markups British renting_cars abroad UK
If you notice an error, highlight the text you want and press Ctrl + Enter to report it to the editor
I recommend
No recommendations yet

Comments

Post your comment to communicate and discuss this article.

Society
A village famous for its new year tradition of men prancing around with flaming barrels of tar on their heads has added another unusual string to its bow, by becoming home to a museum of science fiction props - which has opened in the cellar of the curator's house. Adventures in Science Fiction is the latest historical depository to join the 2,500 museums already in the UK. And with so many to choose from, there must be a museum to please pretty much every...
Society
An “influential" black firefighter from London who experienced racial abuse at work today calls for others  to “step up and champion equality” as he retires after nearly 30 years.  Michael Nicholas MBE, who this week retired from London Fire Brigade, campaigned for equal rights in the workforce after experiencing “widespread” racism during his career. Hailing Mr Nicholas as the “UK’s most influential black firefighter” in a statement following his retireme...
Society
Would you trust a taxi with no driver? Taxi firm Addison Lee is betting its customers will be ready to, in London at least, in just three years' time. It has joined forces with self-driving software specialist Oxbotica, and says the tie-up means it will offer self-driving taxis in the capital by 2021. The move will pit it against rival ride-hailing app Uber, which is also planning to roll out driverless cars on its network in the future, pending regulatory...
Crime
A senior US military commander has called on the UK to take back Islamic State fighters who have been "caught on the battlefield" in Syria. Maj Gen Patrick Roberson, commander of US special ops, also called on the government to repatriate two Londoners who have been called the "IS Beatles". The UK says El Shafee Elsheikh and Alexanda Kotey have been stripped of their British citizenship. The government is negotiating for them to face trial in the US. Speak...
Society
A woman has died in a suspected gas explosion in north-west London. Her body was found in a first-floor flat destroyed in the blast in Fulbeck Way, Harrow, just before 01:00 BST Sunday. Another woman, a man and a baby were rescued from a second-floor flat, with the woman and child taken to hospital. About 70 firefighters tackled the flames and 40 neighbours were evacuated from their homes. The Met is investigating. The victim, believed to be in her 80s, ha...
Society
About 13 million adults in the UK live in areas where at least half of the local banks and building societies have closed, analysis by the BBC reveals. Figures from the Office for National Statistics (ONS) show nearly 6,000 local branches have shut since 2010, a fall of a third. The consumer group Which? called the number of closures "alarming". Trade association UK Finance said closing a branch was a last resort when usage falls. Banks and building societ...
Society
A ban on sales of new petrol and diesel cars should be brought forward by eight years to 2032, MPs have said. The government's current plans to ensure all new cars are "effectively zero emission" by 2040 were "vague and unambitious", a report by Parliament's business select committee said. It also criticised cuts to subsidies and the lack of charging points. The government said it aimed to make the UK "the best place in the world" to own an electric vehicl...
Society
London area home sales fell 15.9 per cent in September from August because of a shortage of homes to sell, and that shortage of inventory helped push up prices by 20 per cent from a year ago, the head of the London St. Thomas Association of Realtors (LSTAR) said. In September, LSTAR reported 776 homes changed hands in London and St. Thomas, compared to a near-record August, when 923 homes were sold. By the numbers Homes sold in September: 776 (a drop of 6....
Society
Radical preacher Anjem Choudary, jailed for inviting support for the Islamic State group, has been released. The cleric was sentenced in 2016 to five-and-a-half years in prison. He led an extremist network linked to violent jihadists, including one of the killers of soldier Lee Rigby in 2013. Choudary, 51, has now served half of his sentence and will complete the rest under strict supervision. Police are preparing up to 25 measures to control him, the BBC...