According to the survey results, three London stations entered the top five, and one of the largest is named one of the worst.
The Transport Focus independent office conducted a survey among 28,000 British railway users to determine their attitude to the service and infrastructure of the stations throughout the country. As a result, a rating of 56 stations was obtained; the criterion of getting on the list was the representativeness of estimates - about a hundred people should have commented the transport hub.
The British called British King's Cross and St Pancras the best stations in the country with satisfaction ratings of 96% and 95%, respectively. The third and fourth place was shared by Reading Station and Newmark's Birmingham Station - a 92% rating, and the fifth was the Marylebon station in London (91%).
Further in the ranking of the best are Liverpool Central, Beaconsfield Sheffield, Manchester Piccadilly and Glasgow Central - all these stations have a passenger satisfaction index of 91%.
The worst station in the country is Glasgow Queen Street - only 58% of passengers are satisfied with Glasgow's central terminal. The railway terminal at London Gatwick Airport (66% of satisfaction), Oxford Railway Station (67%) and Clapham Junction Station in London (69%) cause serious complaints. Of the great stations in London, the worst reputation has Victoria Station with 72% of satisfied passengers.
Transport Focus draws attention to the fact that at all four stations that received the maximum positive feedback, in recent years, a comprehensive reconstruction and modernization was carried out.