How to reduce the bill for the phone, Internet and TV for £400 per year in just 4 steps

Having made just one phone call and having shown a touch of insolence, you can reduce the bill for high-speed Internet connection, landline and digital TV for £400 per year.

Expert of consumer economics Martin Lewis says: "We are used to treating the phone, Internet and television fees as something trivial, but if you calculate how much it takes a year, you get a huge amount: about £1 thousand, if you use the services of Sky or Virgin."

The expert suggested four steps that will help reduce costs.

Step 1: calculate how many channels you watch

If you pay for digital TV, ask yourself: "Do I really watch all the channels?" - especially football or old movies. Many watch only the BBC and ITV. Transferring to Freeview (standard digital TV) with a cheap Internet tariff will save you £40 per month.

Step 2: combine TV, Internet and Phone

Many pay a digital television provider separately from the phone and the Internet, which is more expensive. If you use one company, it is even more profitable to combine all three.

Step 3: bargain with your provider

If, compared prices in the services market, you will find a more advantageous offer, but you want to stay with the current provider, call the company (or use the web chat) to discuss your fee. Be polite, calm and sweet (never use aggressive tone). Ideally, you should call the provider when your contract terminated.

Tell a company representative that you pay too much, mention your budget, note that there are better offers on the market, but you would prefer to stay with this provider.

If you are refused, say that you would like to talk with a specialist who is engaged in "customer keeping". His task is to keep customers, so he will show more flexibility and delicacy. In conversation with this employee start bargaining again.

Martin Lewis said: "Last year I interviewed more than 9 thousand people who bargained for, and here are the results: Sky - 86% success, Virgin - 79% success, TalkTalk - 73% success, BT - 72% success.

Step 4: if this does not work, consider changing the provider

If you really do not want to shut down, do not panic if your trick is uncovered. Just say that you need to consult your husband or wife, and finish the conversation.

However, if you really overpay, why not think about switching? Martin Lewis said: "I was told by Ashleigh, who told me that she had left the expensive tariff (£67 per month), and three weeks later the company contacted her and offered the same services, but for £27 per month".

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