5 simple ways to save on water bills

In April, water costs increased by an average of 2.3%, resulting in an average water bill of £395. Unlike other utilities, those that, for example, supply electricity and broadband, you cannot switch to another water supplier to find a better deal.

But even if you cannot change the water company, there are ways to save money. Here are a few of them.

Water suppliers provide water-saving equipment for free

There are many free offers from water companies that can help you reduce the use of water and, consequently, reduce the water bill.

The website Save Water Save Money lists all the free offers, and if you enter your zip code, you will see all the options available to you.

The free offers include: a shower head with a water regulator, which helps to use only 8 liters of water per minute instead of the standard 15 liters, a four-minute shower timer, pressure regulators that reduce the water supply to 5 liters per minute instead of the standard 10 liters.

According to the data, if a family of four people replaced an ineffective shower head with a water-saving nozzle, they could save about £75 for gas and about £120 for water every year.

Change taking a bath for taking a shower and close the tap when brushing your teeth

There are many simple ways to reduce the amount of water that you use, which will save you money on water bills.

Firstly, you can take a shower instead of a bath, and secondly, take the habit of closing the tap while you brush your teeth or shave. It is estimated that an open tap during cleaning teeth wastes more than 6 liters of water per minute.

If a family of four people replace the bath for a 5-minute shower at least several times a week, they will be able to cut the water bill by about £25 for water and about £15 for gas.

If they temporarily turned the water off, you can claim compensation

Water companies are obliged to provide a constant supply of water, but there are situations when water is cut off due to repair or rupture of pipes. If your water supply is turned off, you may require compensation, the size of which depends on the cause of the water shut-off and the length of time.

If this is a scheduled trip and it lasts for more than four hours, the supplier must provide written notice within 48 hours and must restore the water supply at the specified time.

If you are not notified, then you have the right to get compensation in the amount of £20, and if water is not turned on at the specified time, you can get additional £20. If the money is not paid within 20 working days, then the company will have to pay £20 in addition.

If the water has been shut down in an emergency, the water company must restore the service within 12 hours from the discovery of the problem. Also, consumers should be reported on alternative water sources, scheduled water connection time and phone number for more information.

If by the time the company promised to turn on water, this did not happen, then you can get £20 in the first 24 hours and £10 for every subsequent 24 hours.

However, in some cases, for example, after extreme weather conditions, you are not entitled to this compensation.

Water meter: you pay only for what you use

If you have a water meter, you pay only for the water you use, rather than paying the fixed amount depending on the size of your property.

Without a water meter, you pay full payment, no matter how much water you actually use, and this is based on the value of your property if you live in England or Wales. If you live in Scotland, the amount you pay is based on your city council tax group.

You can pay less if you get a certain allowance

Almost all water companies have a cheaper tariff, available for consumers receiving certain benefits. These include: a tax credit for children, a housing allowance, unemployment benefits, material support, a pension loan, a valid tax credit or a universal loan.

The right to a cheaper rate is available to people suffering from diseases that require more water, for example, Crohn's disease, eczema, stoma.

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